It recently made two big acquisitions in Credit Karma ($8.1 billion) and MailChimp ($12 billion) as part of its data play. Over the past four decades, the $13 billion software firm has repeatedly reinvented itself, notably selling Quicken in 2016, then pivoting from operating solely as a tax and accounting platform to a more holistic financial platform for individuals and small businesses. Intuit has undergone many iterations since its inception in 1983 as a digital checkbook to help people pay bills, later known as Quicken. “That means the way that we’re organized is different, the skill sets that we need are rapidly changing, especially in technology,” Shahid says. Its current inflection point: transforming into a fully A.I.-driven software company. “At every major inflection point, there has to be an evolution,” says Humera Shahid, chief diversity, equity, and inclusion officer and head of talent development at Intuit. The financial software company known for products like QuickBooks and TurboTax has long retrained white-collar workers to fill talent gaps and remain competitive as a result, moving employees into new roles that suit its shifting goals as an innovator in financial technology. But for Intuit, moving talent around is part of its DNA. Many companies have only just begun to think about talent redistribution-call it doing more with less.
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